[cid:image002.jpg@01D6BA8F.A6B381C0] Ticket number: 13825 Service: Internet What is happening: Power loss at ISP PRI due to construction. Current status: Our technical team has worked to restore your Internet, and our monitoring systems indicate that service has been restored as of 1:00PM 11/14/2020 and has remained stable. All pertinent information has been added to the ticket, and it will be closed at end of business day. Contact the Help Desk 978-275-1600 Option 1 | Support@additionnetworks.net Mikhail Marrero | HelpDesk Representative CherryRoad Technologies Inc MMarrero@cherryroad.com [cid:ANEmailSigFinal_16202e44-e3da-4280-9b0f-28a245a7294c.png] <http://www.cherryroad.com/addition-networks> [cid:linkedin_7f3abc2e-1b0f-4e82-8338-0b0ca32179a9.png] <https://www.linkedin.com/company/cherryroad-technologies> [cid:facebook_44c4c80a-f481-419d-8f82-cc1987719370.png] <https://www.facebook.com/CherryRoad-1674933699421410/?fref=ts> [cid:Twitter32_99725968-8d22-4aa5-88a8-9f7f499c951a.png] <https://twitter.com/cherryroadtech> [cid:DTHEmailSig9-20_5583a3cc-9298-4c4f-8ee8-729c65877db0.jpg]<http://www.cherryroad.com/digital-townhall/> [cid:DSBEmailSig9-20_14754d8a-39b1-4f49-837e-1f96f2280e5a.jpg] <http://www.cherryroad.com/digital-school-board/> Secure, Cloud-Based, Solutions Enabling Government Continuity ********************** IMPORTANT--PLEASE READ *********************** This message and attachments are COMPANY CONFIDENTIAL. If you are not the intended recipient, you are hereby notified that the information included is unauthorized and strictly prohibited. If you have received this message in error, please immediately notify the sender and permanently delete this message and its attachments. Thank you. ************************************************************************ From: Joel Tejada <JTejada@cherryroad.com> Sent: Saturday, November 14, 2020 12:51 PM To: wmcustomers@lists.additionnetworks.net Cc: _AN_Emergency <AN_Emergency@cherryroad.com> Subject: Internet outage Importance: High [cid:image003.jpg@01D6BA8F.A6B381C0] Ticket Number: 13825 Service: Internet What is happening: We are currently experiencing a service Interruption that may be affecting your internet. Our engineers are working on the problem. We will provide you with updates regularly until the problem is resolved. The issue was first reported at: 12:30 PM 11/14/20 Current Status: The Engineers are investigating. Contact the Help Desk 978-275-1600 Option 1 | Support@additionnetworks.net<mailto:Support@additionnetworks.net> Joel Tejada | Technician Supervisor CherryRoad Technologies Inc. JTejada@cherryroad.com<mailto:JTejada@cherryroad.com> [cid:image004.png@01D6BA8F.A6B381C0] <http://www.cherryroad.com/addition-networks> [cid:image005.png@01D6BA8F.A6B381C0] <https://www.linkedin.com/company/cherryroad-technologies> [cid:image006.png@01D6BA8F.A6B381C0] <https://www.facebook.com/CherryRoad-1674933699421410/?fref=ts> [cid:image007.png@01D6BA8F.A6B381C0] <https://twitter.com/cherryroadtech> [cid:image008.jpg@01D6BA8F.A6B381C0]<http://www.cherryroad.com/digital-townhall/> [cid:image009.jpg@01D6BA8F.A6B381C0] <http://www.cherryroad.com/digital-school-board/> Secure, Cloud-Based, Solutions Enabling Government Continuity
