[Wmcustomers] KCST MassBroadband123 Brownout Condition for the 2020 – 2021 Holiday Season

[Joel Tejada]

[cid:image001.jpg at 01D6B6B4.129F5A10]

Dear Cherry Road Customer,

Please be advised that the MassBroadband123 network will be in a brownout condition effective December 18, 2020 to January 4, 2021. A brownout condition means no customer impacting activities (upgrades, VPN’s, new orders, etc.) of any kind will be permitted on the network unless it is of an emergency break/fix or restoration situation.



KCST MassBroadband123

"Brownout Condition" signifies an event of National, International or local interest where it is desirable to restrict activities on the network in order to mitigate any disruption of services.



ACTION: Defer all routine maintenance and testing of power plants. Maintain continuity of services relative to the event. No work on the Network will be permitted. This does not pertain to emergencies or the restoration of services.



"Brownout Condition" Duration and Timing:



Friday, December 18, 2020 at 00:01 AM (Eastern Time) until Monday, January 4, 2021 at 00:01 AM (Eastern Time)


If you have any questions or issues, please contact the Addition Network Support team at (978-275-1600 Opt1)

Contact the Help Desk
978-275-1600 Option 1 | Support at additionnetworks.net<mailto:Support at additionnetworks.net>



Joel Tejada | Technician Supervisor
CherryRoad Technologies Inc.
JTejada at cherryroad.com
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