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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><b><span style="font-size:10.0pt">Dear Cherry Road Customer,<o:p></o:p></span></b></p>
<p class="xmsonormal">Please be advised that the MassBroadband123 network will be in a
<b>brownout condition</b> effective <b>December 18, 2020 to January 4, 2021</b>. A brownout condition means no customer impacting activities (upgrades, VPN’s, new orders, etc.) of any kind will be permitted on the network unless it is of an emergency break/fix
or restoration situation.<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p><strong><u><span style="font-family:"Calibri",sans-serif">KCST<span style="color:red">
</span>MassBroadband123</span></u></strong><o:p></o:p></p>
<p class="xmsonormal">"<b>Brownout Condition</b>" signifies an event of National, International or local interest where it is desirable to restrict activities on the network in order to mitigate any disruption of services.<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">ACTION: Defer all routine maintenance and testing of power plants. Maintain continuity of services relative to the event. No work on the Network will be permitted. This does not pertain to emergencies or the restoration of services.<o:p></o:p></p>
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<p class="xmsonormal">"<b>Brownout Condition</b>" Duration and Timing: <o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal"><b>Friday, December 18, 2020 at 00:01 AM (Eastern Time) until Monday, January 4, 2021 at 00:01 AM (Eastern Time)</b><o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">If you have any questions or issues, please contact the Addition Network Support team at (978-275-1600 Opt1)
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><b><span style="font-size:10.0pt;color:#953735"><br>
Contact the Help Desk</span></b><span style="font-size:10.0pt;color:#953735"><br>
</span><span style="font-size:10.0pt;color:#1F497D">978-275-1600 Option 1 | <a href="mailto:Support@additionnetworks.net">
<span style="color:#0563C1">Support@additionnetworks.net</span></a></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<P style="FONT-SIZE: 10pt; FONT-FAMILY: ARIAL"><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Calibri"><STRONG
style="COLOR: #953735">Joel Tejada</STRONG> <SPAN
style="COLOR: #1f497d"><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: Calibri"><SPAN
style="COLOR: #1f497d">| </SPAN><SPAN style="COLOR: #953735"><STRONG
style="COLOR: #953735">Technician Supervisor</STRONG></SPAN></SPAN><BR></SPAN></SPAN><SPAN
style="FONT-FAMILY: Calibri; COLOR: #1f497d"><SPAN
style="FONT-FAMILY: Calibri; COLOR: #1f497d">CherryRoad Technologies Inc.</SPAN><BR>JTejada@cherryroad.com<BR></SPAN><SPAN
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<P style="FONT-SIZE: 10pt; FONT-FAMILY: ARIAL"><STRONG><EM
style="FONT-SIZE: 9pt; FONT-FAMILY: Calibri; COLOR: #953735">Secure,
Cloud-Based, Solutions Enabling Government
Continuity</EM></STRONG></P>
<P style="FONT-SIZE: 12pt; FONT-FAMILY: Times New Roman">**********************
IMPORTANT--PLEASE READ ***********************<BR>This message and attachments
are COMPANY CONFIDENTIAL. If you are not the intended <BR>recipient, you are
hereby notified that the information included is unauthorized and strictly
<BR>prohibited. If you have received this message in error, please immediately
notify the sender and <BR>permanently delete this message and its attachments.
Thank
you.<BR>************************************************************************
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