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Maintenance Notification
Dear CherryRoad Technologies Customer,
CherryRoad Technologies will be conducting network maintenance in our McLean, VA datacenter on the following dates listed below.
This maintenance is needed to upgrade infrastructure to guarantee the stability of our services.
Customers may experience brief service outages with Email and DNS services during these windows.
Location of Work: McLean, VA
Scheduled Start Date & Time
Scheduled End Date & Time
Time Zone
08/30/2023
11:00 PM
08/31/2023
6:00 AM
Eastern
If you have any questions or concerns prior to this event, please reply to this notification as soon as possible.
By responding to this notification in a timely manner, Change Management can attempt to resolve any potential conflicts that may arise.
If you have any questions or issues during or after this maintenance window, please contact the Addition Network Support team at (978-275-1600 Opt1)
Contact the Help Desk
978-275-1600 Option 1 | AN_Support(a)cherryroad.com<mailto:AN_Support@cherryroad.com>
Joel Tejada | IT Helpdesk & Technician Supervisor
CherryRoad Technologies Inc.
JTejada(a)cherryroad.com
[cid:CherryRoad_10180557-59db-43ea-a91a-4df6af1d18c2.gif]<http://www.cherryroad.com/> [cid:linkedin_7f3abc2e-1b0f-4e82-8338-0b0ca32179a9.png] <https://www.linkedin.com/company/cherryroad-technologies> [cid:facebook_44c4c80a-f481-419d-8f82-cc1987719370.png] <https://www.facebook.com/CherryRoad-1674933699421410/?fref=ts> [cid:Twitter32_99725968-8d22-4aa5-88a8-9f7f499c951a.png] <https://twitter.com/cherryroadtech>
We Deliver Information and Technology
Contact the Help Desk
1.877.243.7794 Toll Free | 973.541.4357 Direct | https://helpdesk.cherryroad.com
********************** IMPORTANT--PLEASE READ ***********************
This message and attachments are COMPANY CONFIDENTIAL. If you are not the intended
recipient, you are hereby notified that the information included is unauthorized and strictly
prohibited. If you have received this message in error, please immediately notify the sender and
permanently delete this message and its attachments. Thank you.
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[cid:217c2f9b-04b6-4c0d-9f96-db0acfe98d9d]
Maintenance Notification
Dear CherryRoad Technologies Customer,
CherryRoad Technologies will be conducting maintenance on email and DNS servers that will affect those services on the following Dates listed below.
This maintenance is needed to upgrade infrastructure to guarantee the stability of our services. Customers will experience service outages with Mail and DNS services during this window.
Internet and other network services will not be impacted.
Location of Work: Boston
Scheduled Start Date & Time
Scheduled End Date & Time
Time Zone
07/28/2023
10:00 PM
07/29/2023
6:00 AM
Eastern
If you have any questions or concerns prior to this event, please reply to this notification as soon as possible.
By responding to this notification in a timely manner, Change Management can attempt to resolve any potential conflicts that may arise.
If you have any questions or issues during or after this maintenance window, please contact the Addition Network Support team at (978-275-1600 Opt1)
Contact the Help Desk
978-275-1600 Option 1 | AN_Support(a)cherryroad.com<mailto:AN_Support@cherryroad.com>
Joel Tejada | IT Helpdesk & Technician Supervisor
CherryRoad Technologies Inc.
JTejada(a)cherryroad.com
[cid:CherryRoad_10180557-59db-43ea-a91a-4df6af1d18c2.gif]<http://www.cherryroad.com/> [cid:linkedin_7f3abc2e-1b0f-4e82-8338-0b0ca32179a9.png] <https://www.linkedin.com/company/cherryroad-technologies> [cid:facebook_44c4c80a-f481-419d-8f82-cc1987719370.png] <https://www.facebook.com/CherryRoad-1674933699421410/?fref=ts> [cid:Twitter32_99725968-8d22-4aa5-88a8-9f7f499c951a.png] <https://twitter.com/cherryroadtech>
We Deliver Information and Technology
Contact the Help Desk
1.877.243.7794 Toll Free | 973.541.4357 Direct | https://helpdesk.cherryroad.com
********************** IMPORTANT--PLEASE READ ***********************
This message and attachments are COMPANY CONFIDENTIAL. If you are not the intended
recipient, you are hereby notified that the information included is unauthorized and strictly
prohibited. If you have received this message in error, please immediately notify the sender and
permanently delete this message and its attachments. Thank you.
************************************************************************
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Dear CherryRoad Technologies Customer,
We are writing to inform you about a recent service outage that occurred due to our security system malfunctioning.
which resulted in the unintended blocking of legitimate traffic. This service disruption affected our Mail Filters, Mail servers,
and DNS services.
We have identified and corrected the issue to prevent similar incidents from occurring in the future.
We sincerely apologize for any disruptions or inconvenience this outage may have caused.
we prioritize the security and reliability of our services, and we understand the importance of providing a seamless experience for our valued customers.
Contact the Help Desk
978-275-1600 Option 1 | AN_Support(a)cherryroad.com<mailto:AN_Support@cherryroad.com>
Joel Tejada | Technician Supervisor
CherryRoad Technologies Inc.
JTejada(a)cherryroad.com
[cid:CherryRoad_10180557-59db-43ea-a91a-4df6af1d18c2.gif]<http://www.cherryroad.com/> [cid:linkedin_7f3abc2e-1b0f-4e82-8338-0b0ca32179a9.png] <https://www.linkedin.com/company/cherryroad-technologies> [cid:facebook_44c4c80a-f481-419d-8f82-cc1987719370.png] <https://www.facebook.com/CherryRoad-1674933699421410/?fref=ts> [cid:Twitter32_99725968-8d22-4aa5-88a8-9f7f499c951a.png] <https://twitter.com/cherryroadtech>
We Deliver Information and Technology
Contact the Help Desk
1.877.243.7794 Toll Free | 973.541.4357 Direct | https://helpdesk.cherryroad.com
********************** IMPORTANT--PLEASE READ ***********************
This message and attachments are COMPANY CONFIDENTIAL. If you are not the intended
recipient, you are hereby notified that the information included is unauthorized and strictly
prohibited. If you have received this message in error, please immediately notify the sender and
permanently delete this message and its attachments. Thank you.
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