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<p class="MsoNormal"><b><span style="color:black">Ticket Number:</span></b><span style="color:black"> 13825<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:black">Service:</span></b><span style="color:black"> Internet<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">What is happening:</span></b><span style="color:black">
</span>We are currently experiencing a service <i>Interruption</i> that may be affecting your internet. Our engineers are working on the problem. We will provide you with updates regularly until the problem is resolved. The issue was first reported at:
<i>12:30 PM 11/14/20</i><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:black">Current Status: </span></b>The <span style="color:black">
Engineers </span>are investigating.<span style="color:black"><o:p></o:p></span></p>
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Contact the Help Desk</span></b><span style="font-size:10.0pt;color:#953735"><br>
</span><span style="font-size:10.0pt;color:#1F497D">978-275-1600 Option 1 | <a href="mailto:Support@additionnetworks.net">
<span style="color:#0563C1">Support@additionnetworks.net</span></a></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<P style="FONT-SIZE: 10pt; FONT-FAMILY: ARIAL"><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Calibri"><STRONG
style="COLOR: #953735">Joel Tejada</STRONG> <SPAN
style="COLOR: #1f497d"><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: Calibri"><SPAN
style="COLOR: #1f497d">| </SPAN><SPAN style="COLOR: #953735"><STRONG
style="COLOR: #953735">Technician Supervisor</STRONG></SPAN></SPAN><BR></SPAN></SPAN><SPAN
style="FONT-FAMILY: Calibri; COLOR: #1f497d"><SPAN
style="FONT-FAMILY: Calibri; COLOR: #1f497d">CherryRoad Technologies Inc.</SPAN><BR>JTejada@cherryroad.com<BR></SPAN><SPAN
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<P style="FONT-SIZE: 10pt; FONT-FAMILY: ARIAL"><STRONG><EM
style="FONT-SIZE: 9pt; FONT-FAMILY: Calibri; COLOR: #953735">Secure,
Cloud-Based, Solutions Enabling Government
Continuity</EM></STRONG></P>
<P style="FONT-SIZE: 12pt; FONT-FAMILY: Times New Roman">**********************
IMPORTANT--PLEASE READ ***********************<BR>This message and attachments
are COMPANY CONFIDENTIAL. If you are not the intended <BR>recipient, you are
hereby notified that the information included is unauthorized and strictly
<BR>prohibited. If you have received this message in error, please immediately
notify the sender and <BR>permanently delete this message and its attachments.
Thank
you.<BR>************************************************************************
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